FAQ's
1. What products does FireXercise offer?
We offer a wide range of gym products, including fitness equipment, workout accessories, and gear designed to support your fitness goals.
2. How long does shipping take?
Domestic orders typically take 5-10 business days to arrive, while international orders may take 10-15 business days. You will receive a tracking number once your order is shipped.
3. Can I track my order?
Yes! Once your order is shipped, we will send you a tracking number via email so you can monitor its progress.
4. What is your return policy?
We accept returns within 30 days of delivery for unused and unopened items. Please contact us at newStylus612@gmail.com to initiate a return or for more information on the process.
5. Do you offer international shipping?
Yes, we do! FireXercise ships to many countries worldwide. Shipping times and costs vary based on your location.
6. What if my order arrives damaged?
If your order arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue as quickly as possible.
7. How can I contact customer support?
You can reach us at any time by emailing newStylus612@gmail.com. We aim to respond to all inquiries within 24 hours.